About The Policy

At Expert Website Solutions, protecting our customers' privacy is a top priority on https://www.expertwebsitesolutions.com/. Although we collect information from our customers, it is used to improve our services and process customer requests. We recognize that protecting and using customer data responsibly is our obligation. We do not rent, sell, or trade the information our customers provide online.

This policy explains what personal information we collect, why we collect it, how we use it, and the choices you can make regarding how your information is collected and used.

Personal Information Collected

The information collected by Expert Website Solutions may include the customer's name, email address, mailing address, and telephone number. This information is provided by the customer when placing an order, saving information with our company, or contacting us through our website. We may also use email addresses or mailing addresses collected through our contact forms to respond to comments, questions, and inquiries.

Our organization may also keep records of services or products that have interested customers in the past, as well as customer purchases made online.

Use of Collected Data

The information we collect is used to process customer requests and improve our services. We may send messages to confirm requests, and our customer service team may contact customers by telephone, mailing address, or email if additional information is required regarding a request.

As a customer, you may also receive updates about our website and services, including newsletters and promotional information. We may also use information about your interests and purchases to help improve our website, services, and customer experience.

Newsletter Opt-out

If you no longer wish to receive our newsletter or promotional communications, you may opt out by following the instructions included in each email communication, by emailing us at info@expertwebsitesolutions.com, or by calling us at +1 (331) 373-4143.

Social Media (Features) and Widgets

Our website may include social media features, such as Facebook or Instagram links, share buttons, and similar widgets. These features may collect your IP address, identify which page you are visiting on our site, and set a cookie to help the feature work properly. Social media features and widgets may be hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

3rd Party Sharing

Personal information will not be disclosed to outside parties unless required by agreement, law, or the delivery of requested services. We do not sell personal information to third parties.

We may use payment processing companies to bill you for services. These organizations do not hold, share, store, or use personally identifiable information for any purpose other than providing the requested service. We also use Tawk.to to provide live customer support chat on our website. These service providers are authorized to use your personal information only as necessary to provide services to us.

SMS and Mobile Information

If you choose to opt in to receive SMS messages from Expert Website Solutions, we may use your mobile number to send project updates, client coordination messages, appointment or inquiry follow-ups, and related service communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties for marketing purposes. Mobile information may be shared with subcontractors or service providers only when necessary to provide support services, deliver requested communications, or operate our messaging program.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at info@expertwebsitesolutions.com or +1 (331) 373-4143.

Security of Personal Information

Customer information is protected during transmission through Secure Sockets Layer (SSL) technology, which encrypts the information submitted through our website.

We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your personal information, we cannot guarantee absolute security.

If you have any questions about security on our website, you can email us at info@expertwebsitesolutions.com.

Access of Registered Accounts

Customers can access their registered accounts by signing in through our website. Once signed in, customers may access previous records and information they have submitted. Customers may update their information by logging into their account and visiting the My Account section.

Changing and Deleting/Unsubscribing Accounts

Customers may email us to request cancellation of a subscription or deletion of their personal information. This helps prevent customers from receiving communications related to online requests they may have placed through the website.

We will retain your information for as long as your account is active or as needed to provide services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide services. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers transferred to customers' devices through their web browsers. They help our systems recognize browsers and support website functionality during visits.

The Help section of most browsers explains how to prevent the browser from accepting new cookies, how to have the browser notify you when a new cookie is received, or how to disable cookies completely. However, cookies help support important features on our website, and disabling them may affect your experience.

We may monitor your IP address to diagnose server issues and manage our website. Your IP address may also be used to collect broad demographic information, such as general location and Internet service provider. We may collect combined data about how customers use the site, including traffic patterns and search queries. No IP address or log file data is attached to personally identifiable information.

We may log browser types, access times, referring URLs, and pages viewed by visitors on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to outside parties except in aggregated form.

The use of cookies by partners, affiliates, tracking service providers, or other service providers is not covered by this Privacy Policy. We do not have access to or control over those cookies. These partners and service providers may use session ID cookies to make it easier for you to navigate the site.

Clear Gifs (Web Beacons/Web Bugs)

We may use clear gifs, also known as web beacons or web bugs, to help us manage website content by understanding which content is effective. Clear gifs are small graphics with unique identifiers, similar in function to cookies, and may be used to understand online activity. Unlike cookies, which are stored on a user's device, clear gifs are embedded invisibly on web pages. We do not tie information gathered by clear gifs to personally identifiable information.

Testimonials

With your consent, we may post your testimonial alongside your name. If you would like your testimonial removed, please contact us.

Links to Other Web Sites

Our site may include links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy statement of any website you visit.

Notice of the Changes in Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page, the homepage, or other appropriate locations so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it regularly. If we make material changes, we may notify you here, by email, or through a notice on our homepage before the change takes effect.

Legal Disclaimer

We reserve the right to disclose personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights, comply with a legal proceeding, respond to a court order, or follow a legal process served on our website.

Questions

If you have any questions regarding our Privacy Policy or our use of your data, call us at +1 (331) 373-4143 or email us at info@expertwebsitesolutions.com.